Legal notice

Welcome to SofaNova. This Legal Notice provides information about the operator of the website sofanova.shop and the terms applicable to your use of our website.

Website

Website: sofanova.shop

Contact Information

Business/Store Name: SofaNova

Email: stevenwhite77310@gmail.com

Phone: +44 741 860 2435

Mailing Address:

SofaNova
22 Barnfield Ave
Croydon CR0 8SE
United Kingdom

Website Purpose

SofaNova operates an online retail website offering sofas, couches and related home-furniture products.

We aim to provide customers with accurate information about our products, prices, availability, delivery and applicable policies.

Product Information

We make reasonable efforts to ensure that product descriptions, photographs, dimensions, specifications and prices displayed on our website are accurate.

Product colours and appearance may vary depending on your device, screen settings, lighting and other factors.

Customers should review the product information provided on the relevant product page before placing an order.

Prices and Availability

Product prices and availability are displayed on the website and may change from time to time.

The applicable price and any delivery charges will be shown during the checkout process before an order is submitted.

If an obvious pricing or product-information error occurs, we may contact the customer to clarify the issue before fulfilling the order.

Orders and Payments

Orders are placed through our website checkout.

Available payment methods are displayed during checkout.

Payment information should only be entered through the secure payment process provided on our website. Customers should never send complete payment-card details, passwords or security codes to us by email.

Delivery

We currently offer free standard shipping within the United Kingdom for eligible orders.

Our standard estimated UK delivery timeframe is 1–3 days, unless a different timeframe is stated on the applicable product page or during checkout.

For complete information, please see our Shipping Policy.

Returns and Refunds

Customers may have statutory cancellation, return, refund and other consumer rights under applicable UK law.

Our Refund & Returns Policy provides additional information about cancellations, returns, refunds and products that arrive damaged, defective or incorrect.

Nothing on this website is intended to remove or restrict statutory consumer rights that cannot legally be excluded.

Intellectual Property

Unless otherwise stated, the content published on SofaNova, including text, graphics, logos, photographs, website design and other original materials, is owned by or used by SofaNova with appropriate rights.

You may not reproduce, copy, distribute, modify or commercially exploit website content without appropriate permission where permission is required.

Website Security and Misuse

Users must not:

Attempt to gain unauthorised access to the website or its systems
Introduce malicious software or harmful code
Interfere with the operation or security of the website
Use the website for unlawful purposes
Attempt to obtain information or data through unauthorised means

We may take appropriate action where misuse or unauthorised activity is identified.

Third-Party Services

Our website may use third-party services for functions such as payment processing, hosting, delivery, analytics, security or other website functionality.

Third-party services may operate under their own terms and privacy policies.